Shipping and returns

The shipment of your parcel

Our products are shipped by private courier. For small packages, shipping usually takes place within 2 days of receiving the order.
For large products, the collection by the courier takes place within approximately 10 working days and the consequent delivery takes place within approximately 15-20 working days from the order.
To find out the status of your order and shipping, please contact us at ecommerce@melchionni.net.
Shipping charges include handling and packing charges and postage.
The management costs are fixed, while the transport costs vary according to the total weight and volume of the shipment. We advise you to group your items in one order.
It is not possible for us to group two distinct orders placed separately, therefore the shipping costs will be charged for each of them. Your package will be sent at your own risk, but special care is taken in the case of fragile items. The boxes are suitably large in size and your items are well protected.